Prime Now Reviews
Prime Now Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Prime Now has a 2.2 star rating from 13 customer reviews. 27% of users would likely recommend. Rating distribution shows majority unfavorable and limited positive feedback.
Key Takeaways for Future Customers
- Expect delivery and package issues when reading Prime Now reviews.
- Be prepared to request a refund; many customers ask for refunds.
- Customer service and billing or membership problems are common, so document calls.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor delivery, wrong or lost packages.
- Repeated reports of no answer, inaccessible customer service and refund delays.
- Account compromises, fraudulent charges, and billing disputes cited.
Positive Feedback
Occasional strong customer service experiences and some refunds issued; one reviewer praised a helpful representative.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Prime Now has a 2.2 star rating from 13 customer reviews. 27% of users would likely recommend. Rating distribution shows majority unfavorable and limited positive feedback.
Key Takeaways for Future Customers
- Expect delivery and package issues when reading Prime Now reviews.
- Be prepared to request a refund; many customers ask for refunds.
- Customer service and billing or membership problems are common, so document calls.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor delivery, wrong or lost packages.
- Repeated reports of no answer, inaccessible customer service and refund delays.
- Account compromises, fraudulent charges, and billing disputes cited.
Positive Feedback
Occasional strong customer service experiences and some refunds issued; one reviewer praised a helpful representative.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dispute transaction… I did not order prime
The reviewer tried to contact the company before posting this review.
Terrible
Someone from my job ordered prime under my name.. I did not authorize the transaction, can someone please call me at 410952**** so I can dispute and explain my situation.. thanks and look forward to hearing from someone
- Someone at my job did just font know who
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't buy the stuff I what in my cart
The reviewer tried to contact the company before posting this review.
I have been trying to buy stuff since yesterday. In my cards, and it keeps on popping up as my old number, and I have a new number, and I'm trying to figure out there's a way that I can get my stuff
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTreated horribly
The reviewer tried to contact the company before posting this review.
My account was hacked and am not able to be authenticated and no one will help me gain access to my account they allowed the hacker to keep my original account and want me to start over like a new customer! I am very disappointed and extremely unhappy with the lack of service that I have received
Lansdowne, Pennsylvania
Resolved: Great customer service for a change!
The reviewer tried to contact the company before posting this review.
Company fixed the issue and I have been provided with full refund. They refunded my money for the product since there was a problem with delivery. I was happy to say it pays to make contact.
Waiting to find out if what I was told will happen. I hope so because it presented a real problem for me.
My customer service rep was very good and made me feel more secure about my problem. It took me a while to find the number for this service and boy am I glad I did .
Charlotte, North Carolina
Delivery issue
Delivery not completed because driveway or front door not accessible. Will try later. When is later and building is accessible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
English, Indiana
I was looking at a photo book on Google...
The reviewer tried to contact the company before posting this review.
I was looking at a photo book on Google Photo Print. I added in a few pictures just so I could check the thing out.
I wasn't trying to order a book; I did not order a book. I tried to contact Photo Print, but there was no phone number, and they charged my account.
- Hopefully you all help
- Not yet
Preferred solution: Full refund
User's recommendation: You are doing pretty good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Never received any refund.
- - Refund for a blouse returned in late June is $16.38 and not received.
- - Two service calls promised a visa credit, which has not posted.
I am still waiting for my refund from Amazon Prime from a blouse that I had purchased and returned at the end of June. Its been over a month.
Amazon Prime owes me $16.38.
I am getting very frustrated as I have made two calls to Amazon Customer Service and was assured that I would be credited on my visa and that has never happened. Sincerely Kimberly Klein.
User's recommendation: Never buy anything from a third-party on Amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
English, Indiana
I wanted to cancel an order and get a refund
The reviewer tried to contact the company before posting this review.
Nothing has been done
Since I don't have an actual account through Amazon they can't do anything to help me and I can't get through to the place that's trying to charge me for this and I have to go to the manager and they wouldn't put me through
User's recommendation: Have your customer service rep help people better
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
No answer
The reviewer tried to contact the company before posting this review.
I haven't been able to talk to a representative. Need to talk to a real person. Can't communicate with
Preferred solution: Full refund
Espanola, New Mexico
Resolved: Disappointed!!!!!!!
The reviewer tried to contact the company before posting this review.
The delivery person only spoke Spanish. Left package and took off.
Person did not give me a chance to verify if the package was delivered to the proper address. I checked the address, but the delivery person drove away. I ended up delivering this package myself. This is not the only time this has happened.
I was mad. Seems like individuals that are delivering are trained properly and cannot speak English. Communication is worthless. They need to use Google maps or pay attention to the address.
This is a business - Open Monday to Friday 8am to 5pm Closed during lunch 12pm to 1pm.
Closed Weekends, please, do not leave packages at any doors or over the weekend. We have signs posted at all entrances.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salt Lake City, Utah
I need to update my payment information to renew my account
The reviewer tried to contact the company before posting this review.
- - There is a notice to update payment info for my account.
- - The site link didn't work.
- - Can't contact support; busy signal.
I received a notice today that I needed to update my payment information for my account. I tried to go into the site they sent, but it wouldn't go through.
Then I called the Prime customer service I have and got a busy signal.
Now I have tried to get help on this site and all I'm getting is this. So far I haven't solved my problem because I haven't been able to contact anyone, and my Prime Video is cancelled.
Preferred solution: My service restored
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Hello My name is Gippsy, and my account...
The reviewer tried to contact the company before posting this review.
Hello My name is Gippsy, and my account was compromised. I had an issue with a product and spoke to a customer service representative yesterday, but today my account is empty, please call me 786367****
User's recommendation: Call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling issues
The reviewer tried to contact the company before posting this review.
I gave no stars. I canceled my service and will never use Prime again. Any company that makes it so difficult to speak to customer service, I want nothing to do with.
- Horrible customer service
User's recommendation: Find a better company
Concord, Virginia
Wrong item sent twice
The company could do better if they would answer the call
I had to call another number to get help now they even make it difficult to write a tevie
User's recommendation: Don’t even bother they don’t answer the phone
O Fallon, Missouri
I was promised refund for a product never delivered and have not gotten it
I tried to call back
All the contact and link info you provided was invalid. Ive been chasing you guys for a month to resolve
This and have gotten no satisfaction
Hayward, California
Productos en devolucion
The reviewer tried to contact the company before posting this review.
En ningun number contestan la llamada, la maquina no da la option de hablar con un representante . Ni tampoco customer servis
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